Lab will be closed on November 14, 2017
Due to the holiday schedule, turn around time could be delayed.
West Penn Dental Center - Logo
Serving Carnegie, PA and the Surrounding Pittsburgh Area For Nearly 50 Years

Broken Appointment Policy

Learn About Our Broken Appointment Policy

Broken Appointment Policy

We, at West Penn Dental Center, strive to provide the best care possible to each patient, without rushing through treatment. We try our best to stay on schedule to eliminate waiting times as we feel our patients’ time is valuable. We can only do this if patients respect their appointment time as well.

We ask that all patients confirm their visits when they receive a call or a text. If we are unable to confirm an appointment despite multiple calls and texts, the time slot may be offered to one of the many other people, who are waiting for an opening.

We ask that patients give at least a 24-hour notice if an appointment needs to be rescheduled so that we may offer the time slot to another patient. 

We understand that there are circumstances beyond a patient’s control. We do not believe in charging a broken appointment fee to our patients, but after three or more missed, canceled, or late appointments, we may be unable to reschedule and may recommend seeking care at an office that is a better fit for the patient’s schedule.
Call us to set up an appointment today:
For emergency walk-in denture repair same-day service:
Monday-Friday: 8:00 AM to 11:00 AM
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